Bought tickets for an event in Austin. I have gotten tickets to 2 Eventbrite webinars, and wasn't able to get into either one of them. Fermer cette bannière ou continuer à utiliser Eventbrite … Fermer cette bannière Expert event planning and promotion advice to help you run successful, sell-out events every time. Gain trust and grow your business with customer reviews. DO NOT deal with these thieves. Have purchased Eventbrite tickets before, but never will again. Failure to actually process order, so no credit card charge, no confirmation, no ticket. I am trying to file a lawsuit at this time and can't even get them to give me an address to have them served. With the help of Capterra, learn about Event Smart, its features, pricing information, popular comparisons to other Event Management products and more. By closing this banner or by continuing to use Eventbrite, you agree. They are not dependable. Horrible customer service. In this article, we’ve analyzed the top five Eventbrite alternatives listed on Capterra for small and midsize businesses (SMBs). I paid for an event for my wife in June a month later and 2 hours before the show we see they cancelled the event for Covid as if they didn't know until that day. ou continuer à utiliser Eventbrite vaut acceptation. Plus event technology, ticketing, career advice and more for eventprofs. you have my money but i don't have the tickets. Baking with Our Buds - Open House Online! For a later date. I think most of these comments are because a customer of an event does not understand how or what Event Brite is or does and does not do. The SMP identifies concerns and develops Quality of Life (QoL) initiatives, providing recreational activities, conducting special events, and creating community involvement through volunteerism, which enhances total force readiness, leadership development, resiliency, job performance, life skills development, morale, well-being, and creates positive life experiences. Worthless, unless you are looking for a headache! Eventbrite is not just a technology platform — we're a strategic partner with the scale and experience to help you scale your event and make your life easier. We use cookies for analytics, personalization, and ads. First order was for a conference I often attend in S. California. I started a way to help Artists during ISO and Eventbrite without any communication deleted. In the ticket confirmation, email, same misroute to event. Eventbrite essentially stole over 55$ from me for 2 tickets I purchased through their website. They basically took everyone's money and ran. I have used Eventbrite three times, twice in 2018 and once in previous years. A presentation on Eventbrite for the York, North Yorkshire and East Riding LEP. Beware of what you get from them. Eventbrite has a consumer rating of 1.26 stars from 167 reviews indicating that most customers are generally dissatisfied with their purchases. I just bought two tickets to skillet and my tickets were emailed to me right away I couldn't attend during the new date. Eventbrite has failed to provide my payout after 2 weeks! The city shut it down ( rightfully so) for Covid. Never used this site before and gave it a try. Our event management software makes it easy to set up an event and manage registrations online. I bought her the most expensive seats in the house for her and two girlfriends so this was a lot of money. This website is difficult to use on the business's side of ticket sales as well as the consumer's side. Eventbrite Alternative: OneCause. Contacting them is very hard. Don't know if event is legit, but don't trust Eventbrite. I stated See Tickets have offered me a refund for an event I booked with them, TUI have refunded me (All because UK Law says event companies must now offer a refund) This company doesn't abide by the law. The service charges a fee to event organizers in exchange for online ticketing services, unless the event is free. Ended up missing my online event! I'm trying to buy a ticket for the austin mahone concert event. No confirmation=no phone number. We’re in this together! Most of our local clubs and venues are listed, I click the Buy Tickets option and I immediately have tickets. Customer service. We also live together so if I get it, she's getting it too. SCAM ARTISTS! There was no notification and I can't get help with my $70 refund. I will never use their service again and will find the address and sue for triple damages. If you are buying tickets from this web site the money is transferred to the event coordinator, the event coordinator is the one that defines if the consumer pays the fees associated or if the fee will be a part of the cost of the ticket. is there a contact for the event organizer that will let us know when the permits are ready and where we go? Discover events that match your passions, or create your own with online ticketing tools. Tip for consumers: DO NOT TRUST THIS SITE EVER. Eventbrite, and certain approved third parties, use functional, analytical and tracking cookies (or similar technologies) to understand your event preferences and provide you with a customised experience. I do analytics myself for a living so that's how I KNOW their numbers were not accurate. Eventbrite, and certain approved third parties, use functional, analytical and tracking cookies (or similar technologies) to understand your event preferences and provide you with a customized experience. Never will use this site again. However all log-on links to the event were NONFUNCTIONAL- Just asking me to buy tickets! Discover events that match your passions, or create your own with online ticketing tools. When asking for a refund from the organisator, we didn't receive an answer. Poor customer service. They claim there is a NO REFUND POLICY. Eventbrite, and certain approved third parties, use functional, analytical and tracking cookies (or similar technologies) to understand your event preferences and provide you with a customized experience. Source: Eventbrite.com. please respond. They don't care about what's posted on their site, Shocking service that doesn't follow the law, I want to purchase tickets for an event tonight, but after reading these reviews i am scared i won't get my tickets. Découvrez des événements qui correspondent à vos passions ou créez votre propre événement avec les outils de billetterie en ligne. I contacted them and they declined my refund request. Shocking. Eventbrite ranks 54th among Event Planning sites. is the event on the site legit or not legit? From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events … Pour de plus amples informations, veuillez consulter notre politique sur les cookies. Ticketmaster is the way to go and reliable. Received no confirmation, my card was charged and purchase price sent to theater. A little education goes along way, you have to be able to look at both sides when you choose to have an opinion. The instructions are horrible, as well! So no way to follow up. I cant get any one on the phone no email reply. Very disappointed. Little did I know that I would be notified a day later that the event was cancelled due to the Corona Virus scare. The event organizers say we need to contact Eventbrite, but can't. There is no way to edit multiple events at once or even see them in a calendar format. San Francisco has something for everyone. The event was suppose to cost $25 a ticket. Its not alot of money but its mine. And I will tell everyone I know. They claimed a full refund would be given within 7 days... it's been 2 months and will NOT respond to any correspondence. I have an obsession with our local blue's clubs and musicians and for me, this app is PERFECT. No confirmation=no phone number. Cause the world would obviously end if we didn't black out on St. Patrick's day every year. Still not sure about Event Smart? We then saw later that night they changed cancelled to postponed. For … I've sent an email and didn't get a response. Do not, under any circumstances, use this vendor for event purposes. Learn how to stay safe during COVID-19 in our new guide: Each time I got a different problem, I'm now customer #billion on their. Eventbrite brings people together through live experiences. Informed conference leaders that unless they changed sellers, I would no longer attend. Well while other sporting events (yes major money making sporting events and not a dumb ass bar crawl) are refunding ticket purchasers, eventbrite has decided to let the bar crawl go on. I purchased tickets to go see a band and accidentally purchased the wrong ones. They do not care. The event organizers say we need to contact Eventbrite, but can't. The organizer is no longer available when you send it. Use someone else-. AVOID! But don’t scroll past yet—if your event management needs are a little more varied, OneCause is versatile enough to still be your go-to event solution. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. If you report the organizer they come back saying it's not their issue and the organizer keeps on posting events. Very disappointed. Requested a refund for a bar crawl tomorrow because you know... Coronavirus... that one thing that cause a "state of emergency" and cancellation of "unnecessary mass gatherings". Very embarrassing for them and me! et de suivi (ou des technologies similaires) pour comprendre vos préférences en matière d'événements By closing this banner or by continuing to use Eventbrite, you agree. Eventbrite lets businesses all over the world plan, promote, and sell out events of all kinds. Worked out fine. I bought 2 tickets that were post posed by 3months due to covid, Ok I thought, then post poned by 12mths which no long suits me as I will be away that time and I was also hoping to take a friend who is terminal. We paid around $60 per person and YoGotti didn't perform all night. Publish to Eventbrite. Would never recommend them. Bought tickets for an event in Austin. I called them to get a refund within minutes of purchasing and they told me i couldn't get a refund. By closing this banner or by continuing to use Eventbrite, you agree. Check out alternatives and read real reviews from real users. Eventbrite et certaines parties tierces approuvées utilisent des cookies de fonctionnement, d'analyse They are a company with bad breath and can't even find their socks. Note that you have the option to set up a repeating event, such as a … 2. Foodies should grab a burrito in the Mission and hit up Farmers Market at the Ferry Building. I've been trying to get a refund for this event that was canceled. There is no phone number and no response from the email address we were given. They store my tickets on the app and also email me scannable tickets. I would assume many things come into play when and if refunds will be allowed as many things are nonrefundable to the event coordinator and have to paid on the event side come rain or shine. 167 reviews for Eventbrite, 1.3 stars: 'AVOID! I would not book through them again. Had to call theater to confirm. Second time in less than two weeks, I tried to purchase a ticket for a Jackie Evancho concert, also in S. Cal. but how do i get a ticket ? I will never buy tickets using this service again. I will never waste my time again on this absolutely worthless program. Your money would be better used to wipe yours ass than to "donate" it to this business who's stealing it and using it for god knows what. They ran over my dog then wiped poop on my front porch. They also have no rhyme or reason to when they send checks (even if we have reoccurring checks). They won't refund my money and I have wasted a ridiculous amount of time trying to contact customer support about this issue. To find more information about reviews and trust on Sitejabber.com please visit. It is like a big joke to them. Publish an event on Eventbrite.com and easily import it into your WordPress site to promote the event in both places. Find a new online course, a fun live stream, or an insightful webinar on Eventbrite. How effective is putting free events on eventbrite? The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Ripped off. Never got a confirmation email; my credit card was never charged. Will never purchase tickets for any future events they are advertising and strongly suggest you save yourself the hassle. Consumers complaining about Eventbrite most frequently mention customer service, credit card and new years problems. Will never use Eventbrite again. :(. The event scheduled by Eventbrite was cancelled by their coordinator a couple weeks before the event. Ideal number of Users: 1 - 1000+ 1 - 1000+ Rating: 4.4 / 5 (627) Read All Reviews: 4.6 … Set them to the actual time of the event. Read more about our selection methodology here. Eventbrite brings people together through live experiences. Eventbrite brings people together through live experiences. By closing this banner or by continuing to use Eventbrite, you agree. I had to call conference management; they arranged for me to attend, asked me to bring check. Nobody answered my emails or phone calls. Paid for an online event to Eventbrite, and e-tickets appeared correctly. Junk fees. Eventbrite, and certain approved third parties, use functional, analytical and tracking cookies (or similar technologies) to understand your event preferences and provide you with a customised experience. Only way to contact Eventbrite is by phone, but phone number is on confirmation. It's been 2 months and still no refund, no email, no response at all. Do not trust it there are scammers, they r impossible to deal with as far as. PATHETIC. No email with a link nothing. I collected that amount from every person (all 30) and then went to pay on line and they charged me an extra "$184.00" extra for "fees"? I think this falls under that category. They have never responded (the event was beginning of March). This year Jackie's management has changed ticket broker, so no problem for concert this October. Learn how to stay safe during COVID-19 in our new guide: The creators of the game-changing BidPal mobile bidding tool, OneCause is an event fundraising solution designed for nonprofits planning charity auctions and other fundraising events. The event time boxes populate with what seems like a random time about a month from the date and time the event is being created. As I am reading all these comments, most make no sense as Event Brite has no control over the EVENT that is created by using the website as most of these should be directed at the coordinator of the event itself. order #895703029. Waited all week to watch a webinar. No issues with them and this is the first time I used them. At the end of September and many unanswered emails by Eventbrite and the promoter we get a message saying they would reschedule starting in July. I have been screwed three times by Eventbrite: failure to send confirmation; phone number is on confirmation. We bought tickets to a club in Miami, which was supposed to host YoGotti. I downloaded the app from Google play store, added my ZIP code and pretty much, they took it from there. My counter to that is that is binding only if they had the event on the scheduled date and if they change it that policy is void as my schedule does work around theirs. There is no phone number and no response from the email address we were given. Eventbrite, and certain approved third parties, use functional, analytical and tracking cookies (or similar technologies) to understand your event preferences and provide you with a customized experience. Shop shoes and boutiques in Hayes Valley. They printed a ticket and mailed it to me. any help out there? How do i know my eventbrite tickets will let me do anything in the women's march on washington? Will never buy tickets through these scam artists again. No problem the first time, but a complete disaster the second and third times, which occurred within two weeks of each other. I made multiple attempts to reach these people before our event last weekend through email, (3 times to be exact)- looked up their number in California and the voice mail said everytime that "we are in a meetin." Spent 20 minutes attempting to work out what to do, absolute mess. Nothing., we needed names of the event to follow CDC recommendations eventbrite F*cked up everything... couldn't get the names or anything and the analytics were just a bold face lie... None of their reports were true. Eventbrite rapproche les gens grâce à des expériences en direct. That is very bad customer service. Horrible Horrible Experience! It is now the last week of October and nothing. Have been a national trust member for about ten years how do i get a ticket ? Can not reach anyone!- Charged more than ticket price without explanation. Claim your listing for free to respond to reviews, update your profile and manage your listing. They will not release my funds and they have no one you can speak to! i can see they are all sold. They updated and now the old events and the new events aren't compatible. Eventbrite is an online event-planning site from which you can create an event page, register attendees, track attendance, and even sell tickets online or at the door. Its the second time they have stitched me up and conded me on tickets, changed my date at last min and I can't make the date, and they won't refund me, basically because they're rubbish they're not selling enough tickets so keep changing dates, friends told me to avoid but did I listen, nope, but will never deal with this company again. Neither Eventbrite or the promoter will refund my money. Trying to find a way to leave eventbrite. By clicking “Get Started”, “Continue with Apple” or “Continue with Facebook”, I accept the Eventbrite. It can be a fake event, or a bogus event. This company needs to be SHUT DOWN. Stay safe with our COVID-19 guide. Promote to Everyone. Manage all of your events in WordPress and sync them to Eventbrite.com instantly without having to publish twice. These applications had to meet certain selection criteria, including offering similar features and price points to Eventbrite. The event was to take place on March 13th. Thu, Nov 5, 2020 7:00 PM EST (-05:00) + 2 more events. Had to contact event staff in person to get a ticket. Seems like a simple common sense thing to do in a time like this but this place doesn't seem to have much of that. We’re in this together! Terrible policy for something accidental. The website changed the event i wanted to go to people I never heard of. And won't even let me send the necessary request for refund to customer service. I ferl that your company just stole from me and most likely many others. The coordinator of the event also dictates if refund will be allowed. I will never use them again. Received repeated emails to confirm and activate account... none of these links worked... just kept getting blank pages! No one to contact for assistance but event organiser (which you have to wait up to 4 days for - too late when event starts in half an hour and you can't log on!). Most of these comments should be directed at the coordinator of the event or company in charge of the event not the web page that is the go between. This company is a fraud and holding people’s money. 105.1k Followers, 1,319 Following, 874 Posts - See Instagram photos and videos from Eventbrite (@eventbrite) So we contacted Eventbrite to get a refund from the organisator thorugh them. There is no shopping cart option so guests cannot sign up for multiple events at once which causes many guests to sign up for less. This company is horrible I will never do business with them again. Post an event online. Why do you not let me into events i am registered in? Does NOT update status of cocert and virtually impossible to get refunds on cancelations. Long story short, bought tickets for me and my fiancé before this virus started to become a problem and now I want a refund because my fiancé is diabetic and needs to take this more seriously than most others in their mid 20s. It's BULL$#*!. Leaders are personal friends of mine. Missed my event because it wouldn't let me confirm account! EVENT BRITE is only a promotion tool for the actual event they are not the coordinator or the company that keeps the $. No way to get assistance, to talk to the 'seller', etc. The city shut it down ( rightfully so) for Covid. is it worth our time and effort? Explained everything to the worst customer service department on earth and they won't give me my money back. With Eventbrite, you can post any kind of event, from a long-overdue family reunion, spiritual retreat, community art festival, or really just about anything […] et vous fournir une expérience personnalisée. Tried to go on to email them, but once again around in a circle. Find another platform to learn from, these guys are useless. i ordered 2 tickets for an event. been waiting a week for a call back from them on an issue i am having. Online events are amazing opportunities to have fun and learn. Eventbrite et certaines parties tierces approuvées utilisent des cookies de fonctionnement, d'analyse et de suivi (ou des technologies similaires) pour comprendre vos préférences en matière d'événements et vous fournir une expérience personnalisée. They changed the date of an event for tickets that I had already purchased. Eventbrite is an American event management and ticketing website. 0 customer service. SCAM ARTISTS! Not dependable, does not send confirmations, no way to contact after ordering. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. By closing this banner or by continuing to use Eventbrite, you agree. It's been 2 months and still no refund, no email, no response at all. I've read the previous reviews and I truly have yet to have a bad experience. The service allows users to browse, create, and promote local events. I drove to an event yesterday, but no one was there even though i had received an order confirmation, and i paid for the event. Discover events that match your passions, or create your own with online ticketing tools. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel their passions. I was told by their event coordinator that I was to get a full refund.
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